Dan Laffan

Dan Laffan is an experienced Customer Experience Manager at Rubrik, Inc. since March 2022, with a substantial background in technical support and IT management. Prior to this role, Dan served as Technical Support Manager for VMware, managing premier services for WorkspaceOne and general technical support from July 2016 to March 2022. Dan's experience in the Irish Naval Service includes roles as a Petty Officer IT Support Technician and a Team Leader for IT Project Management, where responsibilities encompassed overseeing multiple IT projects and solutions. Additionally, Dan worked as a Regional Liaison Officer for PDFORRA, addressing workplace interpersonal relationship issues among Irish Defence Force personnel. Dan holds a Higher Diploma Level 8 in Business Management from the Institute of Technology, Carlow, and has a continuous legacy of leadership and communication proficiency in interdisciplinary IT environments.