Dorde J. is a Senior Support Engineer at Rubrik, Inc. since July 2018, bringing extensive experience from VMware where Dorde held multiple roles from February 2013 to July 2018, including Escalation Engineer and Technical Support Engineer Level 2 in End User Computing. In these positions, Dorde specialized in resolving customer issues through various communication channels, managing escalated cases, and collaborating with subject matter experts while also focusing on knowledge sharing and mentoring new hires. Dorde's educational background includes training completed at VMware Technical Support University from 2013 to 2017.
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