James Murray is an experienced professional in customer success and technical support, currently serving as Senior Manager of Customer Success at Rubrik, Inc. since October 2022. Prior to this role, James held various positions at Dell EMC from September 2013 to October 2022, including Senior Manager for Technical Support and Technical Support Manager for Data Domain, overseeing a global team dedicated to EMC's flagship protection storage platform. James began his career at EMC from 2003 to 2013, managing support teams and working as a Software Support Engineer on various products. Earlier experiences include roles at Microsoft, UUNET, and Oracle Corporation focused on software localization and quality assurance. James holds a BA in Computer Science and Economics from University College Cork, earned in 1996.
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