Mark Persons

Mark Persons is a seasoned IT professional with extensive experience in customer success, IT support, and quality assurance. Currently serving as a Senior Customer Success Engineer at Rubrik, Inc., Mark previously held positions as an IT Specialist at the U.S. Department of Veterans Affairs and Owner of ComputerDad Consulting, where responsibilities included managing hardware and software needs for local businesses. Mark's background also includes roles as a Sustaining Team Lead at Hitachi Data Systems, Senior QA Engineer at NetApp, and roles in QA at Pirus Networks and Shiva. Mark holds a Bachelor of Science in Business Administration from Fitchburg State College.