Meg Thomas is a seasoned customer experience professional with extensive experience spanning various industries, including technology and e-commerce. Currently serving as Lead Customer Experience Manager at Rubrik, Inc., Meg focuses on empowering customers to maximize their investments and advocating for their needs with Product Management. Previous roles include High Touch Operations Manager at Cisco, where Meg excelled in driving operational efficiency, and Customer Success Manager at Verizon Enterprise Solutions, where strong stakeholder relationships were established. Meg also has experience in e-commerce management at My Overstock Boutique and held analytical roles at Cisco and eBay, demonstrating a diverse skill set in operations, customer engagement, and strategic marketing solutions. Meg holds a degree in Industrial Relations, Economics, and Business from the University of North Carolina at Chapel Hill.
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