Robert McKee is currently a Staff Customer Success Engineer at Rubrik, Inc., a position they have held since 2021. Previously, they served as a Senior Customer Success Engineer at the same company from 2017 to 2021. McKee's early career includes roles such as a Knowledge-Centered Support Coach at Brigham Young University, where they provided IT support and enhanced training for a team of support agents, and various technical support positions at companies like NetApp, HPE SimpliVity, and Novell. They earned their education at Brigham Young University, where they studied from 2004 to 2007.
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