Ruby Labs
Svitla Foris is a seasoned professional specializing in billing and payments operations with extensive experience in chargeback and fraud analysis, payment provider communications, and operational reporting. Currently serving as a Billing/Payments Operations Specialist at Able and as a Billing Operations Specialist at Ruby Labs, Svitla has a proven track record of optimizing payment flows and developing billing strategies in subscription-based businesses. Previous roles include Billing Operations Manager at Growe, Billing Support Specialist at Brainstack_, and Customer Service Representative at Bolt, among others, showcasing a strong background in customer support, project management, and financial reconciliation. Svitla holds a Bachelor's Degree in Economics and Management, along with additional certifications in AGILE/SCRUM and ongoing education in Gestalt Therapy and Art.
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