Jane Ramirez is a Senior Manager in Customer Operations and Quality Assurance at Ruby, where they spearhead quality assurance programs and manage operational processes. With previous roles at Mizuho OSI, ZOLL Medical Corporation, Versant Health, and Abaxis, they have extensive experience in customer service management and process improvement. Jane served in the US Army Reserves as a Military Police Communication Specialist from 1995 to 2003. They hold a Bachelor of Business Administration in International Business from the University of Phoenix, awarded in 2015.
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