Rachel Conrad

Manager, Customer Onboarding at Ruby

Rachel Conrad has a diverse professional background, starting as a Hostess at Red Robin and later transitioning to roles such as Archival Intern and Event Coordinator. Currently, Rachel serves as the Manager of Client Onboarding at Ruby, where Rachel excels in providing mentorship and direction to their team, ensuring a smooth customer experience. Rachel's strong communication skills and problem-solving mindset have been instrumental in their various roles, from Virtual Receptionist to Client Service Specialist. With a Bachelor of Arts in Art History from the University of Oregon, Rachel brings a creative and detail-oriented approach to everything Rachel does.

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Timeline

  • Manager, Customer Onboarding

    April, 2023 - present

  • Onboarding Team Lead

    November, 2019

  • Client Onboarding Specialist

    May, 2014

  • Client Service Specialist Happiness Maker Problem Solver

    May, 2013

  • Virtual Receptionist

    October, 2012