Emil Barbon, CCXP, is a customer experience aficionado with extensive expertise in optimizing user interactions across digital platforms. Currently a Senior Product Manager at ruby, Emil focuses on enhancing omni-channel customer experiences through self-service solutions and data-driven insights. Previously, they held various roles at TELUS and Garmin Romania, where they championed customer-centric initiatives and improved operational frameworks. Emil started their career as a researcher in telecommunications, fostering a strong foundation in technology and innovation. They are pursuing a Bachelor of Applied Science in Computer Systems Networking and Telecommunications at the University POLITEHNICA of Bucharest.
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