CM

Cole Murray

Director of Agent Operations

Cole Murray is currently the Director of Agent Operations at Rula, where they lead support operations and drive innovation in a fast-paced environment. Previously, Cole held various roles at PatientPop Inc., JOOR, Market Leader Inc., and zulily, accumulating extensive experience in customer support and operations management. With a strategic, data-driven approach, they have successfully managed multidisciplinary teams and developed training materials to enhance service delivery standards. Cole's career reflects a strong commitment to promoting customer satisfaction and operational efficiency.

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