Alejandro Santillán

Alejandro Santillán is a PCSSA Pega Certified Senior System Architect at Rulesware since May 2021, specializing in production support and senior development for a BAC application managing disputes for issuer and acquirer banks across six countries, with extensive experience integrating Visa, AMEX, and Mastercard systems. Concurrently, Alejandro has served as a Contract Senior PEGA PRPC Developer for the Scotiabank CCPMX Project at Rules Cube since April 2019, focusing on upgrading the contact center system. Prior experience includes roles as a Contract Software Pega Developer at 4th Source, where Alejandro developed Pega PRPC applications and enhanced existing systems, and as an iOS Developer at AppdataMX, contributing to public transport applications using Google Maps API. Alejandro's educational background includes a Software Engineering degree from Universidad de Colima, along with multiple certifications from PEGA Academy, including CSA and CSSA.