Davy Baker is a seasoned UX and CX professional with extensive experience in user experience design, project management, and strategic delivery across diverse industries. Beginning as a small business owner at Laughing Stock, Davy transitioned through various roles, including user experience architect and lead, in notable companies such as Publicis.Sapient and Foolproof. Responsibilities encompassed developing UX architecture for major banking websites, leading multidisciplinary teams, conducting user research, and delivering insights for service design improvements. Davy has consistently demonstrated leadership in design strategy and collaboration while maintaining strong relationships with stakeholders, contributing to significant projects for clients such as NatWest and Royal Bank of Scotland. Educational credentials include a UX Design Immersive from General Assembly, completed in 2016.
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