Mary Kate Fish is a seasoned professional in customer success and client management, currently serving as the Director of Customer Success at both RumbleUp and Switchboard since June 2023. With a strong background in SMS strategy as an SMS Strategy Specialist at WMK Resources LLC since July 2018, Mary Kate excels in onboarding clients, content creation, and data analysis. Previously, Mary Kate held various roles focused on customer satisfaction, including Customer Success Manager at Tatango and Manager of Client Journey at celito.net. Additional experience includes leadership positions at SIPRoutes.com, SciQuest, and DunnWell LLC, showcasing expertise in project management, client advocacy, and team leadership across multiple industries. As Owner/President of WMK Resources LLC, Mary Kate oversees projects related to cell tower maintenance and disaster recovery.
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