Ali Pinch is a seasoned Senior Conversation Designer with extensive experience in developing advanced bot experiences for leading companies in Australia. Currently at RunGopher since January 2025, Ali previously held the same position at WooliesX from April 2021 to November 2024, where collaborations with top designers and engineers led to successful implementations of chatbots like Olive, Mandy, and Dot, handling millions of conversations annually. Prior to that role, Ali worked at Avion Communications from July 2019 to April 2021 as a Conversation Designer and Copywriter, focusing on the finance sector and involving tasks such as conversation design, UX writing, and content strategy. Ali's career began at Kogan.com as a Copywriter from October 2018 to July 2019, contributing engaging copy for major e-commerce brands. Ali holds a Master of Marketing Communications and a Bachelor of Arts in International Relations and Affairs, both obtained from the University of Melbourne.
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