Lyssa Parisella

Lyssa Parisella has a diverse work experience spanning various roles and companies. Lyssa is currently working at Runn as the VP of Customer Success & Sales since January 2023. Prior to that, they held the position of Head of Customer Success at Runn from March 2022 to January 2023.

Before joining Runn, Lyssa worked at Parisella Consulting Services, where they served as a Customer Success & Revenue Consultant and Senior Project Manager, starting in June and July 2017, respectively. Lyssa is currently working at Parisella Consulting Services in these roles.

From January 2021 to March 2022, Lyssa was the VP of Customer Experience at ePACT Network Ltd. Before that, they held the position of Director of Customer Success at ePACT Network Ltd. from August 2015 to June 2020. Lyssa also worked as a Customer Service Manager at ePACT Network Ltd. from August 2013 to August 2015.

Earlier in their career, Lyssa worked at BCI Inc (Brown Crawshaw) as a Program Manager from June 2007 to August 2013.

Overall, Lyssa Parisella has extensive experience in customer success, sales, revenue consulting, project management, and customer service.

Lyssa Parisella holds a Masters degree in Communication and Media Studies from Simon Fraser University. Prior to that, they obtained a Bachelor of Arts (B.A.) degree in History & Economics, with a minor in Education, from McGill University. Additionally, they have a Certificate in Project Management from the British Columbia Institute of Technology and a Certificate in Digital Media from Concordia University. Lyssa Parisella also has several additional certifications, including PMC Level I from Pragmatic Institute obtained in July 2020 and a Certified Change Management Professional (CCMP) from UBC Sauder School of Business obtained in 2020. Lyssa also holds a CCSM Level 3 certification from WnTD Partners, although the specific details of this certification are not provided.