Shannon Babb is currently leading AI within customer experience at Runna, where they design intelligent systems to enhance customer interactions. Their journey began with a Bachelor of Science in Psychology from Bournemouth University, followed by roles such as Lead Business Transformation Coach and Senior Knowledge and AI Design Lead at Multiverse. Previously, Shannon served as a Centre Director and Assistant Director at Explore Learning, and a SEND Teaching Assistant at Hele's School. Passionate about learning and communication, Shannon has transitioned from educational roles to transforming AI experiences, focusing on crafting intuitive and scalable customer journeys.
This person is not in any teams
This person is not in any offices