Klintan Dash

Klintan Dash holds a Bachelor of Technology in Mechanical Engineering from Biju Patnaik University of Technology, Odisha. Klintan has extensive experience in customer service, quality assurance, and sales, having worked at Reliance Jio Infocomm Limited as a QC/QA & Customer Care Senior Representative, where implementation of QA frameworks and agent training were key responsibilities. At airtel, Klintan excelled as a Customer Care Executive, resolving escalations and conducting quality audits to achieve high customer satisfaction. In the role of Assistant Manager - Sales & Marketing at TheIndustryOutlook, Klintan successfully led a sales team, maintaining consistent revenue targets and fostering long-term client relationships. Additionally, as Team Lead - Soft Collections at GoodScore, mentoring agents in recovery strategies was a primary focus. Klintan also contributed as a Process Trainer, designing training modules and conducting call audits.