Anthony R. has over 19 years of experience in customer service and customer experience management. Currently serving as the Director of Customer Experience at Rush Order since March 2020, Anthony is responsible for enhancing customer interactions for leading physical product brands. Previously, Anthony held the role of Director of Customer Support / Service / Happiness at Mixbook, where a focus on customizable photo products was paramount. Anthony also served as Senior Director of Customer Service / Consignor Relations at The RealReal, contributing to the online luxury resale market. Earlier roles include Director of Customer Service / Support at Spiraledge, Inc., Customer Service / Sales Manager at Dreams Retail, and Customer Service Manager at Williams Cutlery & Gifts, further showcasing a strong commitment to improving customer satisfaction across various sectors.
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