Richard Eccles has extensive experience in technical support and e-learning, beginning with a role as a Junior Web Developer at Latchways Plc in February 2001, followed by a position as a Junior Web Designer at TM Group (UK) Ltd from April to December 2001. Richard then served as a Technical Support Engineer at RWS Group from July 2009 to January 2012, advancing to Customer Support Team Lead and Senior Technical Support Engineer during that time. Prior experience includes a key role as an e-Learning Technologist at Brunel University from June 2004 to July 2008, where responsibilities included the implementation and development of a Virtual Learning Environment serving over 17,000 users, along with providing technical support and documentation.
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