Chynna Serna

Chynna Serna has a diverse work experience spanning different industries. Chynna started their career in 2010 as a Visual Merchandising & Administrative Intern at Gucci. From there, they worked as a Store Experience Supervisor and Assistant Visual Manager at Club Monaco from November 2010 to May 2013. In 2012, they took on the role of Assistant Store Manager at Essentia before moving to Nordstrom in April 2013, where they worked as a Certified Fit Specialist until July 2015.

In 2015, Chynna joined Iconoflash as an E-commerce Data Analyst. Their responsibilities included leading copywriting efforts, executing marketing campaigns, conducting sales analysis, and managing social media platforms. Chynna contributed to a significant increase in sales revenue.

Their most recent position is at RxVantage, where they have held various roles since 2016. Chynna started as a Customer Service Representative and later became Director of Office Onboarding. Currently, they serve as the Director of Customer Support and Office Onboarding. RxVantage provides cloud-based software that facilitates communication between medical offices and pharmaceutical and medical sales representatives.

Chynna Serna began their education at St. Dennis from 1996 to 2004. Following that, they attended Minooka Community High School from 2004 to 2008, although no degree or field of study information is available for that period. In 2008, Chynna enrolled at Columbia College Chicago, where they pursued a Bachelor of Arts degree in Business Administration and Management, General. Chynna completed their degree in 2012. Additionally, Chynna obtained a Talkdesk Agents Certification from Talkdesk in June 2019.