Carmina Serrano is a seasoned professional with extensive experience in customer service and operations within the tourism and retail sectors. Currently serving as an Airports Ground Handling Agent at Ryanair since September 2016, Carmina leverages expertise gained from previous roles including a Shop Assistant at Forever 21, where responsibilities encompassed sales advising and maintaining store ambiance, and a Travel Agent at Viajes Eroski, which involved delivering tailored travel solutions to clients. Carmina holds a degree in Administration of Tourism from Universidad Tecnológica Privada De Santa Cruz and furthered education with a degree in Logistics and International Trade from Universitat de Barcelona.
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