Sandro Percuoco is an accomplished professional with extensive experience in program and project management, predominantly within the technology and airline sectors. Currently serving as the Head of Customer Service Digital & Service Design at Ryanair since January 2014, Sandro has led diverse teams in enhancing customer experiences and implementing security compliance. Previous roles include Head of Program Management at AS Telecom Group and Technical Project Manager at the European Space Agency, among others. Sandro's experience spans various industries, where competencies in Agile methodologies, financial project management, and software development have been demonstrated. Educational qualifications include studies at the Massachusetts Institute of Technology and other prestigious institutions.
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