Stephen Keane is an experienced professional in business transformation and project management, currently serving as the Head of Business Transformation for Customer Services at Ryanair, focusing on AI and automation initiatives. With a strong background in the financial sector, Stephen has held key roles such as Project Manager for Financial Crime at Monzo Bank, and Project Manager at Energia Group, where significant achievements included a group re-brand rollout and upgrade of billing systems. Previous positions at AIB and Lloyds Banking Group involved leading compliance efforts and managing major change programs such as PSD2. Stephen's career also includes successful roles at Tesco PLC and Barclays, where digital operations were enhanced, and customer account processes streamlined. Stephen holds a Bachelor's Degree in Business and Management from Sheffield Hallam University.
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Ryanair
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Ryanair DAC is an Irish low-cost airline founded in 1984, headquartered in Swords, Dublin, Ireland, with its primary operational bases at Dublin and London Stansted airports.