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Alex Herbil

Head of Customer Support - Global at Rydoo

Alex Herbil has a diverse work experience spanning different industries. Alex is currently employed at Rydoo as the Head of Customer Support - Global since September 2021. Prior to that, they held the position of Head of Customer Success - Manila at Rydoo from February 2020 to September 2021.

Before joining Rydoo, Alex worked at Amaris Consulting as a Business Manager from June 2018 to January 2020. In this role, they were responsible for establishing and expanding Amaris' operations in the Philippines. Their responsibilities included business development, account management, technical recruitment, team management, and financial management.

Alex also gained experience at Samsung Electronics, where they served as a Sales Analyst TV/AV from January 2018 to June 2018 and as a Junior Market Manager TV/AV from July 2017 to December 2017.

Prior to their time at Samsung, Alex interned at Nastrac Group Ltd as a Recruitment & Business Development Intern from February 2016 to July 2016. During this internship, they were involved in business development activities, including market analysis and client prospecting, as well as recruitment for IT sales and marketing roles.

Alex's earliest work experience was as a Front Office Intern at Expert & finance (Generali Group) from July 2015 to January 2016. In this role, they gained experience in portfolio management, patrimonial analysis, and asset management.

Overall, Alex Herbil has a strong background in customer support, customer success, business development, recruitment, and financial management, with experience in various industries such as consulting, technology, and finance.

Alex Herbil obtained a Bachelor's degree in Economics and Management from UNIVERSITE D'AUVERGNE, where they studied from 2011 to 2014. Following this, Alex pursued a Master's degree in Programme Grande Ecole at NEOMA Business School from 2014 to 2017. During the academic year of 2016, they also participated in an Exchange Program at SVKM's Narsee Monjee Institute of Management Studies (NMIMS), focusing on International Business.

Links

Previous companies

Samsung logo
Amaris Consulting logo

Timeline

  • Head of Customer Support - Global

    September, 2021 - present

  • Head of Customer Success - Manila

    February, 2020