For over 20 years of collection expertise, S.P. Madrid is a tech-enabled, human powered debt collection agency, specializing in efficient and ethical call, field and legal collections, with a team of over 2,000 skilled agents across the Philippines, Singapore, and UAE. 

We are a multi-award winning firm and the Philippines' leading innovator in the collections sector. 

Experience unmatched recovery outcomes and professional integrity with our seamless, borderless solutions – no added complexity, just results.

S.P. Madrid

Ian Madrid

This department focuses on interpreting and analyzing data to support decision-making processes.

Data Analysis

This department focuses on building and maintaining relationships with clients to foster collaboration and growth.

Client Partnerships

This department focuses on developing and implementing strategies to optimize collections processes and manage customer accounts effectively.

Collections Management

This department focuses on the development, implementation, and maintenance of software and artificial intelligence solutions.

Engineering Department

This department provides strategic direction and oversight for the organization's overall operations and growth.

Executive Leadership

This department focuses on analyzing and generating reports to inform decision-making and track performance metrics.

S.P. Madrid

Org chart

Teams

Data Analysis

Client Partnerships

Collections Management

Engineering Department

Executive Leadership

Reporting Services

Offices

S.P. Madrid

Org chart

Teams

Data Analysis

Client Partnerships

Collections Management

Engineering Department

Executive Leadership

Reporting Services

Offices

Related companies