Joe Knipe

Joe Knipe is an experienced IT professional with a background in service delivery and support management. Currently serving as the Information Technology Service Delivery Manager at Satellite Applications Catapult since October 2021, Joe has previously held roles including Service Desk Team Lead and Service Desk Analyst at GenesisCare, and Service Desk Supervisor at Capquest Group Ltd. Joe's expertise spans various software and applications, including Office 365 and Citrix, with a strong focus on enhancing customer satisfaction and support processes. Early career experiences include roles at Audatex UK, Novartis, and Xerox, where Joe honed foundational skills in both customer support and IT service desk operations. Joe holds an MA in Magazine Journalism and a Bachelor's degree in Film Studies from Kingston University.