Håkan Karlsson is a Service Manager at Saab, committed to exceptional service and operational excellence within the defense and aerospace sector. Previously, Håkan served as a Tactical Incident Manager at Experis, where they supported service desk operations and managed customer satisfaction. Håkan also held the position of Application Manager at PwC Sweden, overseeing global and local applications, and acted as an Information Technology Specialist at Nordea, focusing on reporting and process creation. Håkan's background reflects a strong passion for innovation and problem-solving in complex service environments.
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