Joona Lamppu

Joona Lamppu is an experienced professional with a strong background in customer relationship management and business development. Currently serving as a CRM Consultant at SaaShop since November 2025, Joona previously worked at Fennia as a Customer Data Manager, where responsibilities included ensuring the accuracy and development of customer data. Joona's earlier roles at Venuu encompassed positions such as Business Development Lead and Customer Success Team Lead, emphasizing revenue growth, customer relationship management, and cross-functional collaboration. Joona's career began in service roles, including a Service Advisor at Säästöpankkiryhmä and an Apple Solutions Consultant. Educational qualifications include a Master of Science in Tourism Marketing and Management from the University of Eastern Finland and a Bachelor's degree in Hospitality Management from Haaga-Helia University of Applied Sciences.