Jim Fa is the Unit Head of Key Account Management and Customer Services at SAB, where they lead a talented team through the bank's digital transformation programme. With over 20 years of experience in the Payments and GTS arena, Jim has held various roles including Global Product Manager at RBS and Senior Delivery Channels Implementation Consultant at multiple prestigious banks. Their expertise spans project management, business analysis, and effective cash management solutions, particularly in heavily regulated markets across the APAC, Americas, and EMEA regions. Jim is dedicated to enhancing client experiences and driving innovation in banking services.
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