Sahar A. has extensive experience in the banking sector, currently serving as a WPB Transformation Officer and previously as a WPB Transformation Specialist and Telesales Supervisor at SAB since September 2018. Responsibilities include training new agents, tracking sales team performance, and managing workflow to meet operational demands. Sahar has also worked as a Virtual Relationship Manager, providing investment advice, managing client relationships, and conducting KYC reviews. Earlier experience includes a role as an Outbound Sales Representative and Customer Service at Riyad Bank, where Sahar provided customer support and resolved account issues. Educational qualifications include a diploma in English from Princess Nourah Bint Abdulrahman University and a diploma in Computer from Al-Imam Muhammad Ibn Saud Islamic University.
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