Your customer is on your site right now. They're looking at an engineered hardwood floor but don't know if it works over their underfloor heating. 

Or comparing two kitchen hoods but can't figure out which extraction rate their kitchen needs. Or sizing a solar system but can't match panel output to their roof and consumption.

Your product page has the specs. Your customer service team can confirm the price. Neither can close the sale.

This is the expertise gap. It exists across every high-consideration category in home improvement e-commerce: HVAC, lighting, flooring, plumbing, kitchens, solar, building materials, pool equipment, and more. 

Customers are ready to spend hundreds to thousands on complex products — but they need expert guidance to buy with confidence. And that expert doesn't exist on your payroll.

Sabato builds and operates AI product experts for these retailers. Our agents come pre-loaded with deep vertical knowledge — sizing standards, compatibility rules, installation requirements, common mistakes — then trained on your specific catalog, specs, and pricing.

The result: every inquiry becomes a consultative conversation. On the phone, on your website, by email. 24/7. In any language.

We work with home improvement e-commerce retailers globally. 

If your customers need an expert to buy with confidence, that's us.

Sabato

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