Avril Damons

Avril Damons has extensive experience in customer service and management, currently serving as a Customer Guru at SABC since November 2001, where responsibilities include leading and motivating a team of 16 staff members to deliver exceptional customer service. Prior to this role, Avril was a Contact Center Supervisor at MTN from February 1994 to April 1999, focused on customer relations, staff recruitment, training and development, as well as handling complaints and financial responsibilities. Avril holds a Public Finance Diploma from Regenesys Education and completed multiple programs in Human Resources Management at the University of Stellenbosch Business School.