Fabien Borras is currently the Directeur Data & Insights for Commercial Operations at Sage, where they lead efforts in transforming business operations and customer relationship management. With extensive experience in change management and leadership development, Fabien previously held the position of Directeur Tools & Service Operations, enhancing customer experience through innovative solutions. Fabien's career highlights include leading digitalization projects and receiving accolades such as the CX Achiever award for innovative customer strategies. They hold a BA (Hons) in Management & Marketing from the University of Lincoln and ESCEM.
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