Jules (Julianne) Chatelain is a seasoned professional with extensive experience in technology consulting and bot development. Currently serving as a Chatbot Development Specialist at Sage since November 2017, Jules has previously consulted for multiple clients since 2010, focusing on technology rollout, process development, and user experience analysis. Prior roles include Business Analyst at Parthenon Software Group, Support Professional at Convergys, and various positions in usability and technical writing at notable companies such as MIT/Whitehead Institute and Lotus Development. Jules holds a graduate diploma in Interactive Multimedia from the University of Technology Sydney and an A.B. cum laude in History from Harvard University.
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