Leah Rees is a seasoned professional with extensive experience in customer service and team management, currently serving as Coaching Manager at Sage since March 2016. Leah has held various roles at Sage, including Coaching Associate Manager, Customer Service Team Manager, and Technical Support Advisor, providing technical support for Sage 50 Accounts and delivering training to new teams. Prior experience includes managing a team of approximately 80 people at Morrisons as Services Manager, where Leah was responsible for staff training, coaching, and compliance with legal requirements. Earlier roles at Somerfield and Bhs focused on customer service and merchandise management. Leah holds a BA Hons in Early Primary Education with QTS from Northumbria University.
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