Michael Tulip is currently a Senior IT Service Operations Lead at Sage, where they leverage their extensive experience in incident and problem management. They previously held roles at DXC Technology, including Account Run Lead and Major Incident Manager, and at Hewlett-Packard as an Incident Manager. Michael's career features a strong focus on improving service delivery and client relationships, exemplified by successfully reducing incident lifecycles and enhancing operational processes. They also received recognition for their high level of customer service throughout their career. Michael completed a COMPTIA A+ certification at Zenos IT Academy.
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