Ritvik Kala is a customer service professional with a robust background in customer experience and legal intern roles. Currently serving as a Customer Service Agent at Sage since August 2025, Ritvik previously worked as a Customer Experience Executive-2 at Fyle from February 2023 to September 2025, focusing on managing inquiries and facilitating seamless product onboarding. Prior experience includes legal internships at Hissa and W3 Dev, where Ritvik specialized in market research, cap table management, and contract analysis. Additional experience as a Content Writer at Pepper and a Paralegal at Latika highlights versatile skills in writing and legal support. Ritvik holds a Bachelor of Laws (LLB) degree in International Business/Trade/Commerce from UPES, attained between 2018 and 2023, complemented by earlier educational qualifications from Our Lady of Fatima University and The Asian School.
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