Ron Hart has over two decades of experience in customer support and service management at Sage, currently serving as Manager of Customer Support & Service since November 2014. In this role, Ron manages the Product Mentor Team for Sage 50 US/CA, HRMS, Timeslips, and Fixed Assets, focusing on improving the customer experience and assisting with sales initiatives. Previously, Ron held various positions at Sage, including Supervisor, Customer Support, where management of a team of customer support analysts was emphasized, and Product Specialist, focusing on escalation management and defect reporting. Education was attained at Georgia Piedmont Technical College from 2002 to 2004. Notably, Ron created and implemented the Sage Expert Services project, generating over $2.3 million in revenue over five years.
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