Vicky Southwell

Vicky Southwell is a Brand Experience Associate at Sage since November 2018, focusing on enhancing customer centricity and experience through educating colleagues on the Customer Promises Framework and supporting customer journey mapping. Previous roles at Sage include Technical Support, where top performance was achieved, and Sage Foundation Coordinator, coordinating activities across 250 charity partners during a year-long secondment. Prior to Sage, Vicky worked as a Customer Advisor at ista Energy UK, and as a Sales Representative at Club Med, where revenue generation was key. Also, experience includes assistant managerial roles at Revolution Bars Group PLC and PITCHER AND PIANO LIMITED, overseeing teams and bar operations. Vicky holds a BA Hons in International Hospitality Management from Northumbria University and a Foundation degree in Travel & Tourism Management from Newcastle College.