Ernest Moreno is an award-winning Service Delivery Manager with over fifteen years of extensive experience in project management and operations. They have held various leadership roles, including IT Client Services Manager and Program Manager, consistently delivering results through innovative methodologies such as Agile and Lean. Currently, they are pursuing a degree in Electronics Engineering at DeVry Institute of Technology, while their previous positions involved managing substantial budgets and improving service levels across multiple organizations. Their strong technical background is complemented by certifications in Scrum, ITIL, and Six Sigma, demonstrating their commitment to continuous improvement in service delivery and operations management.
This person is not in the org chart
This person is not in any teams
This person is not in any offices