Fazul U

Fazul U currently serves as the Lead of Infrastructure Engineering at Sagent, focusing on IT infrastructure management and incident management since April 2023. Previously, Fazul held various roles at Mr. Cooper, including Product Manager, Business Analyst II, Team Lead for IT Helpdesk, and Helpdesk Engineer I, where responsibilities ranged from developing product strategies to leading a 32-member helpdesk team. Fazul's career began at HCL Technologies as a Junior Engineer in Product Support. Educational qualifications include a Bachelor of Technology in Electronics and Communication Engineering from SRM IST Chennai, along with prior certifications from local schools.