Gramy Ramirez

Inbound Customer Service Representative

Gramy Ramirez is an experienced professional with a strong background in customer service and sales, currently serving as an Inbound Customer Service Representative at Sagility since January 2022. In this role, Gramy Ramirez handles inbound calls from healthcare providers, verifying personal information and providing essential details regarding insurance eligibility and claims status. Prior to this position, Gramy Ramirez worked as a Sales Executive at Worth-Bi Enterprise from March 2012 to December 2021, where responsibilities included managing existing accounts, addressing customer inquiries, and sourcing new suppliers and products. Earlier experience includes serving as a Senior Sales Coordinator at Momentum Materials and Machines Inc. from September 2008 to March 2012, focusing on the preparation of quotations and sales documentation while supporting sales officers. Gramy Ramirez holds a Bachelor of Science degree in Elementary Education and Teaching from Emilio Aguinaldo College, earned between 2001 and 2005.

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