Jeffrey P. is an experienced operations and training professional with a strong background in the healthcare and customer service sectors. Currently serving as an Operations Manager at Sagility since November 2021, Jeffrey previously held the role of Shift Manager. Prior experience includes positions such as Training Manager at Legato Health Technologies - Philippines, Associate Training Manager at Hinduja Global Solutions PH, and Technical Trainer at Transcom. Expertise encompasses the development of customized training materials, conducting training classes, managing logistics, providing coaching, and performing training needs analyses. Jeffrey also has experience as an English Trainer at TeleTech Philippines and has a foundational background in customer service and collections from earlier roles. Jeffrey holds a Bachelor of Business Administration in Marketing from the University of the Philippines.
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