Matthew Betts

SR Director Of Client Services at Sagility

Matthew Betts currently serves as the Senior Director of Client Services at Sagility, a position held since January 2021. Prior to this role, Matthew held the position of Director of Patient Accounting at Virtua Health from July 2019 to December 2020 and served as the Director of Accounts Receivable at Lourdes Health System from November 2010 to July 2019. Matthew's earlier experience includes a tenure as Specialist Senior at Deloitte from December 2001 to November 2010 and as a Clerk at Community Medical Center in Toms River, NJ, from 1996 to December 2001. Matthew earned a Bachelor's degree in Business Administration and Management from the University of Phoenix, where studies were completed between 2006 and 2009.

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Sagility

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We are a global leader in business process management and optimizing the member/patient experience. Sagility (formerly a part of Hinduja Global Solutions) is a tech-enabled BPM services provider and a thought partner providing a broad spectrum of transformational services to enable our clients to provide efficient and high-quality care across the Healthcare system. Sagility combines industry-leading technology and transformation driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 30,000 employees across 5 geos (India, US, Philippines, Jamaica, and Colombia) and 15 cities. Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.