Sagility
Ryann De Silva is currently serving as a Training Program Manager at Sagility since August 2023. Prior to this role, Ryann spent over eight years at HGS - Hinduja Global Solutions, progressing from a Service Associate to a Training Supervisor and ultimately to a Product Trainer, where responsibilities included managing the Product Training Team and collaborating with both quality and operations teams to implement effective training solutions. Ryann also worked as an Assistant Professor at the University of Batangas from June 2006 to November 2012. Educational qualifications include a Bachelor of Science in Nursing and a Master of Arts in Nursing from Golden Gate College, along with a Bachelor of Science in Biology from Batangas State University.
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Sagility
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We are a global leader in business process management and optimizing the member/patient experience. Sagility (formerly a part of Hinduja Global Solutions) is a tech-enabled BPM services provider and a thought partner providing a broad spectrum of transformational services to enable our clients to provide efficient and high-quality care across the Healthcare system. Sagility combines industry-leading technology and transformation driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. We optimize the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 30,000 employees across 5 geos (India, US, Philippines, Jamaica, and Colombia) and 15 cities. Sagility Technologies uses a holistic consulting approach to identify the root causes of healthcare payer and provider pain points, analyze the issues, and provide a complete solution that encompasses people, process, and technology platform improvements. Equipped with a strategic solutions mindset, our core focus is on what most benefits the client. Combining healthcare operations and technology experience with advanced UI, UX, and analytics expertise, we develop and deploy customized solutions for our client’s business. Additionally, with our extensive global resources and facilities, we provide the best service/price ratio for any service outsourcing needs.