Sanjay Chugani is a highly accomplished senior leader with 23 years of progressive experience in BFSI, Telco, and Healthcare operations. They currently serve as Senior Director of Operations at Sagility, where they lead large global contact center operations across multiple geographies. Previously, they held various leadership roles, including Vice President Operations at Accenture, where they managed a workforce of 2,150 and delivered $34 million in revenue annually. A certified Lean Six Sigma Black Belt, Sanjay has a strong background in operational excellence and compliance in regulated environments. They hold a Bachelor's degree in Commerce with a specialization in Business Management.
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