Vivek Dev is a seasoned professional with extensive experience in quality management and business excellence across various industries. Currently serving as Business Excellence Manager at Sagility since January 2023, Vivek has previously held positions including Assistant Manager QC at Moder and Assistant Manager Quality at Fidelity National Financial. With a strong foundation in quality metrics and stakeholder management developed during tenure at Microland Limited, Fidelity National Financial, and IBM India Private Limited, Vivek has successfully driven Service Improvement Plans and quality management programs, addressing client escalations and implementing quality frameworks. Education includes a Bachelor of Business Management in Finance from Dayananda Sagar Business School.
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