Erick Pavón

Erick Pavón, MBA, is an accomplished Project Manager at Sago, where responsibilities include managing qualitative market research projects and ensuring positive client experiences by effectively bridging internal teams and clients. Prior to this role, Erick served as Project Coordinator at Sago, focusing on project execution and client satisfaction. With over five years of experience in customer operations as an Operations Team Lead at Concentrix, Erick demonstrates strong project management skills utilizing tools like Zoho and Salesforce, along with expertise in CRM processes. Erick holds a Master’s Degree in Business Administration from Keiser University and an Engineer's Degree in Computer Engineering from Universidad Nacional de Ingeniería.