Sam Rose

Customer Success Manager at SAI360

Sam Rose has a diverse work experience spanning various industries. Starting as a Member Services Representative at 24 Hour Fitness in 2009, they quickly progressed to the role of Assistant Manager. In this position, they handled cash management, interviewed potential employees, led the sales team, and managed supply ordering and inventory.

After their tenure at 24 Hour Fitness, Sam joined Mountain America Credit Union as a Teller in 2012. Sam then moved on to SelectHealth, where they held multiple roles, including Health Benefits Specialist, Operations Service Specialist, Operations Supervisor, and finally, Medicare Compliance Consultant. During their time at SelectHealth, they provided assistance and support to members, brokers, and providers, participated in process improvement, and served the Spanish-speaking community.

Sam then joined Intermountain Healthcare as a Compliance Program Manager, overseeing compliance activities from November 2019 to March 2022.

In 2021, Sam ventured into the podcasting industry, hosting, producing, and editing The Alone Podcast. This show focuses on sharing human stories from a diverse group of individuals.

Most recently, in 2022, Sam joined SAI360 as a Customer Success Manager, where they consult with clients in various industries, including healthcare, banking, waste, and general industry, on the utilization of GRC software solutions.

Throughout their career, Sam has demonstrated strong skills in customer service, compliance, operations management, training, and team building. Sam has also shown a willingness to adapt and explore new industries, as evidenced by their move into podcasting.

Sam Rose obtained a Master of Business Administration (MBA) degree in Healthcare Management from Western Governors University in 2019. Prior to that, they completed a Bachelor of Science (B.S.) degree in Health/Health Care Administration/Management from Brigham Young University - Idaho. Sam also holds an Associate of Science (AS) degree in General Studies from Salt Lake Community College. Additionally, Sam has obtained certifications in Health Care Compliance (CHC) from the Health Care Compliance Association (HCCA) in April 2019, as well as a certification as a Compliance 360 System Administrator from SAI Global Assurance.

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